Grievance Cell

Patronage Grievance Cell

Tolerance of intolerance enables oppression.

The PIOM Grievance cell is to look into the complaints lodged by any student, and judge its merit. The Patronage Grievance cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer in-charge Students’ Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box of the Grievance Cell at Administrative Block. Grievances may also be sent through e-mail to the officer in-charge of Students Grievance Cell.

Objective:

The objective of the PIOM Grievance Cell, Greater Noida is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute. A Grievance Cell should be constituted for the redressal of the problems reported by the Students of the College with the following objectives:

  • Upholding the dignity of the College by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student-teacher relationship etc.
  • Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
  • Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.
  • Advising All the Students to refrain from inciting Students against other Students, teachers and College administration.

Functions

The cell will deal with grievances received in any form from the students about any of the following matters:

  • Academic Matters: Related to timely issue of duplicate mark-sheets, transfer certificates, Conduct certificates or other examination related matters.
  • Financial Matters: Related to dues and payments for various items from library, hostels etc.
  • Other Matters: Related to certain misgivings about conditions of sanitation, preparation of food, availability of transport, victimization by teachers etc.

  • Mr. Vivek Sinha
  • Officer In-Charge, Students Grievance Cell Patronage Institute

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